Revolut outage: customers unable to log in to the app or pay by card
Since morning, Revolut customers have been reporting problems logging in, declined card payments and issues with transfers. The company acknowledges the disruption and assures users that their funds remain safe.
Julian Gojani · Unsplash License
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Reports from the morning
The first signals of trouble appeared in the services early in the morning, with more coming in over the next few hours (Revolut outage. Users report issues, company confirms problems - Biznes w INTERIA.PL – biznes.interia.pl). Users are unable to log into the app, and card transactions are being declined. Access to funds in accounts is also hindered, including making transfers (Revolut facing a serious outage. Users have problems accessing funds – RMF24).
Scale of the problem
Reports are not limited to one country, as there have also been complaints from Polish customers. On social media, users were asking why they could not pay for purchases or withdraw cash. The company confirmed the issues, indicating a broader outage rather than isolated incidents.
Company's position
Revolut, in a statement published on social media, admitted that the service is disrupted and affects many of its functions. The company assures that neither customers' money nor data are at risk, and engineers are working to restore normal operations as quickly as possible. The company apologized for the inconveniences.
What customers can do
So far, the cause of the outage and the timeline for services returning to normal have not been provided. Customers should follow the company's further announcements. In case of urgent needs, it is advisable to have another payment card or cash on hand, and contact with Revolut's support is possible through the chat in the app as soon as logging in starts working.
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