Google Cloud outage hits Revolut, DPD and European banking services

In brief

• A power failure at a Google Cloud data center in London on October 20, 2026 disrupted services across Europe.
• Revolut, Halifax, DPD and several courts in the UK reported problems.
• Google said services were being gradually restored, but some issues persisted into the evening.

A power incident in London disrupted services across Europe

A power failure at a Google Cloud data center in London disrupted many internet services on Tuesday, October 20, including those used in Poland. Google said the cause was an incident related to electricity supply at the facility (Awaria Google Cloud. Problemy banków, firm kurierskich i sądów | TVN24 Biznes – tvn24.pl). Many Google Cloud services in the London region experienced disruptions during the day (Nie tylko Revolut nie działa. Awaria Google Cloud zakłóciła działanie systemów bankowych – com.pl).

Banks and courier firms reported problems

Users of the online bank Revolut began reporting failures early in the morning, and most of its services stopped working. The company said its customers' money and data remained secure while it worked to restore normal operation (Awaria Google Cloud 20 października 2026. Problemy Revoluta, DPD i banków - rp.pl – rp.pl). Halifax in Britain and the courier company DPD also reported disruptions. In Poland, some Revolut customers could not make card payments or access their funds, and a Swiss tourist said he lost access to money he had transferred to the fintech account (Revolut nie działa. Awaria Google Cloud uderzyła w płatności, turyści zostali bez pieniędzy – dlahandlu.pl).

Courts in the UK were affected

The British judiciary also reported problems with video links used in court proceedings. The Criminal Bar Association, which represents barristers handling criminal cases, said the disruption affected hearings held remotely.

Service gradually returning

At the time of reporting, the system had not fully recovered. Google said services were being restored step by step, and an update published on Tuesday evening noted that some problems with multiple services still persisted. The incident shows how many financial and public services now depend on a small number of cloud infrastructure providers.