In Brief

• The National Revenue Administration (KAS) has launched a contact form for tax and customs inquiries.
• Responses will be sent via email, facilitating communication.
• The form does not handle individual taxpayer settlements.

New KAS Service

The National Revenue Administration (KAS) has introduced a new service that allows contact with officials regarding tax and customs regulations. Interested individuals can use the "Write to us" contact form available on the website podatki.gov.pl. This solution enables taxpayers to obtain necessary information without the need for a personal visit to the tax office (MF: Do you have a question about taxes or customs? Contact the National Revenue Administration online (announcement) – portalsamorzadowy.pl).

How Does the Form Work?

The form allows for the submission of questions regarding various issues such as PIT, CIT, NIP, excise duty, INTRASTAT, PCC, and matters related to gambling. Responses to submitted questions will be sent to the specified email address, significantly facilitating communication with the tax administration (Do you have a question about taxes or customs? Contact the National Revenue Administration online – National Revenue Administration).

Service Limitations

However, it is important to remember that the form does not handle questions regarding individual taxpayer settlements. In such cases, it is necessary to contact the KAS Helpline, where assistance can be obtained after authentication using telePIN. Alternatively, taxpayers can request an individual tax interpretation.

Benefits of Using the Service

The new KAS service aims to simplify access to tax and customs information. With the ability to contact online, taxpayers can ask questions at a time and place convenient for them, which increases the comfort of using tax administration services.